Warranty for Large Power Distribution and Energy Storage Cabinets Used in Power Stations

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4 FAQs about Warranty for Large Power Distribution and Energy Storage Cabinets Used in Power Stations

What is the Sungrow ESS warranty?

1.1 This warranty is effective for the Sungrow ESS (Energy storage systems), including its peripheral devices (PCS, BCP, Batteries, HVAC, EMS, etc.), hereinafter referred to as the “Products”. 1.2 Depending on your location, the warranty may be performed out by Sungrow's regional affiliates.

When is the warranty transferable?

5.1 The warranty is transferable when the Products remains installed in its original location. This means, when the ownership of the Products has changed, the new owner shall continue to benefit under this warranty. Further, a lessee or assignee may obtain consent from the owner of the Products and make a claim under this warranty.

Can a battery defect be covered under a performance warranty?

For example, a battery defect that had caused the capacity to fall to zero shall be considered as under product warranty and not under performance warranty. Once the performance guarantee reimbursement is paid for the year, no further claims against the performance guarantee could be made for the same year.

What is the difference between performance warranty and product warranty?

Reimbursements for performance guarantee and product warranty are mutually exclusive. For example, a battery defect that had caused the capacity to fall to zero shall be considered as under product warranty and not under performance warranty.

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